Our Norfolk Boat Hire Business
Freedom Boating Holidays is a small business run by Darren Lewis and Andrew Banner. We own and/or manage all of our river cruisers ourselves - when you speak to us, you will probably be speaking to the business owners.
That makes a real difference when you're booking a holiday. We know the boats and the area intimately and can advise on the suitability of any vessel for your particular holiday party.
We want you to have a great holiday - great enough so that you want to return and recommend us to your friends and family.
We would prefer to not take a booking rather than be concerned over the suitability of a boat for your needs. That is why we have only just decided to develop an on-line boat availability and reservation system. We prefer to discuss requirements with our clients rather than just take a booking and hope you like it.
We started the business in October 2007 with just one boat and quickly expanded in throughout 2008.
When we hand over a boat to you for your holiday, we go through a comprehensive procedure of how to handle and look after it. There's also a feedback form so you can tell us what you liked and what you didn't, including a section for improvements. We receive some very valuable suggestions from these and have improved our service considerably as a result.
Our business ethic is simple:
- Honesty
- Transparency
- Integrity
- Personal Service